Trelaina on July 15th, 2008

Tre here….

We have a desktop with Vista and a laptop with XP. Saturday morning, the desktop was working fine but the laptop wouldn’t connect to the internet. It found my wireless network, connected, everything looked great - but no internet.

Oh, (*^)%, I thought….Windows installed an update yesterday.

I fussed and fought with the thing all morning. Checked the status of my ZoneAlarm firewall, Internet Explorer, etc. Tried Firefox, no luck. Restarted. Did a repair on the wireless connection. Nothing worked. I was tempted to restart my router, but the desktop was working fine.

Finally, convinced it was that Windows update, I did a System Restore. First one didn’t work…must not have gone back far enough. So I went back a few more days - bingo! Everything is working again.

Then, a box pops up….informing me of a critical ZoneAlarm update needed to counteract a Windows update that “could cause loss of internet access for users running Windows XP”. In other words, everything would have worked if I’d just shut down ZoneAlarm.

Sigh….

Tags:

    Related Posts

    None Found